Clerk Typist I


Social & Special Programs

Reports to

Director, Social & Special Programs or Designee

Job Summary

Under general supervision, serve as office/building receptionist for the facility with responsibilities that include: use of a multi-line telephone system to receive and route incoming calls; greet customers and/or visitors who enter the facility; ascertain nature of customers and/or visitors’ business, forward calls and/or direct customers and/or visitors to appropriate staff/program area; handle telephone and in-person inquiries regarding agency programs and services; conduct clerical/data entry duties; process customers and/or visitors’ concerns for supervisory/management action; assist with customers document verification, as directed; utilize computer software to enter, research and retrieve information; process incoming/outgoing departmental, agency-wide and US mail, as directed; prepare inventory of office supplies; perform other related duties, as assigned


Completion of High School Diploma or General Equivalency Diploma (GED) certificate or credential and demonstrated knowledge, skills and abilities in office practices, procedures and customer service that includes a minimum of six (6) months experience in a clerical/secretarial position with responsibilities that required the handling of multi-line telephone system and proficient computer/word processing aptitude (i.e. ability to work in Microsoft Applications such as Word, Excel and Outlook); valid State of Ohio Driver’s License; Summit County residency. Fingerprint and background checks conducted

Pay Rate

$11.05 per hour. Pay Level 4


Medical, Life, Dental, Prescription, 403-b Retirement Plan with employer matching, Paid Holidays, Employee Assistance Program and other benefits as applicable to work classification (e.g. Education Release Time, Paid Breaks, etc.)


Regular, Full-time, Year-around (40 hours per week, Monday – Friday)

FSLA Status            


Postings Dates        


Send Resume/Application to

Community Action Akron Summit
Human Resources Department
55 East Mill Street, Akron, Ohio 44308
OR, E-mail Resume to resumes@ca-akron.org

*This position is subject to Ohio Association of Public Schools Employees-Local 146 Participation
Applicants selected for an interview will be contacted. Applications/resumes are kept on file for 6-months. For employment opportunities and other agency information visit www.ca-akron.org
Equal Opportunity Employer