Under general direction, serve to facilitate communication between referral sources and contracted Care Coordination Agencies; implement referral intake process; oversee allocation of referrals to community based care coordination agencies; assisting with client enrollment; perform intake of referrals including collection of patient demographics, insurance/financial information via phone, fax or on-line portal; monitor ratios of care coordinators to clients; assist in tracking referral outcomes; perform a variety of clerical support functions.
Associate’s Degree in Human Services, Social Work or related field with one (1) year experience in community service operation or equivalent combination of experience and/or training; Community Health Worker Certification preferred; State of Ohio Driver’s License and transportation (some/frequent travel required); fingerprint and background checks conducted; Summit County residency required within 12 months of hire.
$14.43 per hour (Pay Level 7)
Medical, Life, Dental, Prescription, Vision, 403-b Retirement Plan with employer matching, Paid Holidays, Employee Assistance Program and other benefits as applicable to work classification
05/07/2021-CONTINUOUS UNTIL FILLED
Send Resume/Application to
Community Action Akron Summit
Human Resources Department
55 East Mill Street, Akron, Ohio 44308
Or, E-mail resume to firstname.lastname@example.org
*This position is subject to Ohio Association of Public Schools Employees – Local 146 participation.
NO PHONE CALLS. Applicants selected for an interview will be contacted. Applications/resumes are kept on file for 6-months.