Under direction, process energy assistance applications for Home Energy Assistance Program (HEAP), Percentage of Income Payment Plan (PIPP), HEAP Summer & Winter Crisis, Fuel Fund, and Low-Income Household Water Assistance Program (LIHWAP). Conduct eligibility, customer interviews; calculate income; verify utility accounts with appropriate energy suppliers, account status, work and income history, citizenship and additional resources/documentation, as applicable; prepare and submit necessary documentation for approval determination; issue notices of determination to customers; assist with education to general public of services available services and eligibility requirements; provides assistance to assigned supervisor; types and/or prepares various correspondence, collects data and prepares reports; files records and correspondence; receives and responds to phone calls; other related duties as required.
Energy Assistance – Home Energy Assistance Program (HEAP), Percentage of Income Payment Plan Plus (PIPP) and Low-Income Household Water Assistance Program (LIHWAP)
Completion of secondary education and six (6) months demonstrated office experience or equivalent combinations of training and experience; computer literacy; Valid State of Ohio Driver’s License and transportation (minimal travel may be required); drug-test, criminal background checks and post-employment physical conducted.
$15.33 per hour (Level 6)
Regular, Full-time, Non-exempt
Medical, Life, Dental, Prescription, 403-b Retirement Plan with employer matching, Paid Holidays, Employee Assistance Program and other benefits as applicable to work classification
09/01/2021 - Continuous until filled
Complete an application to express interest. Application for employment found here.
Send resumes/applications to
Community Action Akron Summit
Human Resources Department
55 East Mill Street
Akron, OH 44308
Or, E-mail Resume to: email@example.com
NO PHONE CALLS PLEASE.
We appreciate your interest in Community Action Akron Summit. If you are selected for an interview, you can expect a phone call or an email from Human Resources. Applications are retained for up to six months.