Department
Head Start/Early Head Start (Centralized Recruitment and Enrollment Office - CREO)
Reports to
Recruitment & Enrollment Administrator
Job Summary
Under general supervision, the Clerical Specialist provides clerical and office support to ensure the efficient day-to-day operations of CREO. This role works closely with the Recruitment and Enrollment Administrator and serves as a key point of contact for internal staff, and families visiting or contacting CREO with intent to enroll their children in Head Start Preschool and/or Early Head Start. Key Responsibilities: Perform general clerical duties, including typing, filing, and maintaining organized records; Accurately enter, update, and retrieve data using computerized systems; Answer and direct phone calls; greet and assist visitors in a professional manner; Conduct preliminary assessments and assist individuals with completing enrollment applications; Provide high-quality customer service and maintain positive interpersonal interactions; Process incoming and outgoing mail and correspondence; Prioritize and manage multiple tasks, deadlines, and responsibilities effectively; Communicate clearly and professionally, both verbally and in writing; Work independently as well as collaboratively within a team environment; Perform basic mathematical calculations, including addition, subtraction, multiplication, and percentages; Complete other related duties as assigned.
Requirements
Must have High School Diploma or GED and one year working in an office environment carrying out clerical/office support duties; Brings to the position strong organizational and time management skills; ability to multitask and problem-solve in a fast-paced environment; proficiency with data entry and general computer applications; excellent communication and customer service skills; and attention to detail and accuracy in all tasks Successful completion of post physical examination, has reliable transportation (minimal travel across service area/Summit County and for training/ongoing professional development may be required); Fingerprint and background checks conducted (FBI, BCI&I, Sex Offender Registry and Child Abuse and Neglect).
Pay Rate
$16.76/hr (Pay Level 6)
Benefits
Medical, Life, Dental, Vision, Prescription, 403(b) Retirement Plan with employer matching, Paid-Time Off (PTO); Paid Holidays, Employee Assistance Program (EAP) and other benefits as applicable to work classification.
Classification
Full-Time/ Non-Exempt
Work Schedule
Monday-Friday, 8am-5pm; Weekens as needed/required; Year-Round
Posting Dates
03/23/26 - Continuous Until Filled
Employment application
Complete an application to express interest. Application for employment can be found here: Application - CA
Send resumes/applications to
Community Action Akron Summit
Human Resources Department
55 East Mill Street
Akron, OH 44308
Or, Email Resume to: resumes@ca-akron.org
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NO PHONE CALLS PLEASE
We appreciate your interest in Community Action Akron Summit. If you are selected for an interview, you can expect a phone call or an email from Human Resources. Applications are retained for up to six months.
EOE / At-Will Employment