News

Jun 30, 2025

AKRON (June 30, 2025) – Community Action Akron Summit can help income-eligible Summit County residents maintain their electric utility service through the Home Energy Assistance Summer Crisis Program (HEAP Summer) this summer. Residents eligible for assistance can receive assistance paying an electric utility bill or obtaining an air conditioner or fan.
 
The HEAP Summer program, through the Ohio Department of Development, runs from July 1 to September 30. To apply, residents must schedule an appointment with Community Action by calling 330-436-0261 or scheduling online at capappointments.com.
 
The program assists low-income households with an older household member (60 years or older), those that can provide physician documentation that cooling assistance is needed for a household member's health, have a disconnection notice, have had utility service shut off, are trying to establish new service on their electric bill.
 
When applying, residents need to have copies of the following documents:

• Copies of most recent energy bills
• List of all household members and proof of income for the last 30 days or 12 months for each member (find a list of possible proof of income documentation at ca-akron.org/news)
• Proof of U.S. citizenship or legal residency for all household members
• Social security cards or birth certificates for all household members
• Proof of disability, if applicable
• Physician documentation that cooling assistance is needed for a household member's health (if there isn't a household member over the age of 60)
• Lease or landlord name, with address, telephone number and monthly rent amount
• If utility services are off, need to be transferred or a new account is being established, you must contact the utility company for new account numbers

At the time of the appointment, all necessary documentation must be submitted. If any required documentation is missing during an appointment, the assistance will be delayed until the documentation is received. An appointment no-show may result in utilities being shut off.

For more information about the HEAP Summer Crisis Program, contact Community Action at 330-253-8806 or text HEAP to 33030.